Repeat Prescription - Order, collection and delivery

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Repeat Prescription - Order, collection and delivery

 

Repeat Prescriptions

 

Repeat prescription, ordering, collection and delivery service
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All surgeries now offer electronic prescriptions (EPS).  This means that when you order your repeat prescription from the surgery, the surgery will transmit the prescription electronically to your nominated pharmacy.

You can order your prescriptions in several ways. 

  • Using the surgeries patient access system, on their website. 
  • Using the Repeat Prescriptions tab on this page.
  • Telephoning the pharmacy  - 01613362111.
  • Using pharmzap.  Pharmacy App, to communicate confidentially with our team without having to wait for us to answer the phone. 
  • By e-mail - info@windmillpharmacy.co.uk
  • or by just coming on into the pharmacy.

We can schedule your order monthly, and text or e-mail you reminders, but you must tell us, what you require, as prescriptions, even repeats change periodically and we don't want to supply incorrectly or more than you need.

You can then collect or we can deliver your prescription to your home.  Remember to allow 4 days from ordering your prescription to it being ready to collect, to allow for any problems, supply issues or GP delays. If you would like us to supply your repeat prescriptions in this way, please contact us or click on the repeat tab above. 

We deliver prescriptions to those, who have difficulty getting to the pharmacy, at no cost. Just let us know that you wish to have a delivery of your medicines and we will arrange a time and day, which is convenient. We can also deliver over the counter medicines and other pharmacy products, ask to speak to our counter staff.

If a doctor has visited you at your home and left you a prescription, just give us a call, we will collect the prescription and deliver the medicines back to you. Or if a doctor has said they will leave a prescription at the surgery call us and we will collect it.

For us to be able to keep records of your repeats and safely dispense your medicines we need to keep some confidential information about you. Please see our leaflet explaining this.

Repeatable dispensing

Repeat Prescriptions

Repeat dispensing allows prescribers to issue a batch of prescription for a medication which needs to be taken by the patient regularly. This allows the pharmacy to dispense your prescription at regular intervals for the number of batch prescriptions provided by the prescriber. An NHS repeatable prescription needs to be dispensed for the first time within six months of being written and can then only be dispensed subsequently for up to a year from being written or until any expiry date specified by the prescriber, whichever is less.

The advantage for you as a patient is that you don’t have to request or visit your doctor every time your prescription medicine runs out. The pharmacy will keep a batch of prescription which you can collect at regular intervals. If there are any changes in your medication, you suffer any adverse effects or your condition is not sufficiently controlled by your medication, please speak to your pharmacist or contact your doctor.

The repeat dispensing can also be done now as an electronic prescription. The prescriber sends your repeat dispensing a prescription to your nominated pharmacy and they will be able to dispense in regular intervals just like from a paper prescription.

There are many advantages of repeat dispensing and electronic prescription service (EPS) if you get regular medication. Speak to a member of staff about repeat dispensing and electronic prescription service for more details.